Welcome to the Rose Shop FAQ page. Here, we’ve compiled detailed answers to some of the most common questions our customers ask about our armless, black and brown task chairs. Whether you’re interested in our product features, brand options, ordering process, or delivery details, you’ll find all the information you need below to ensure a smooth and satisfying shopping experience with us.

1. What types of products does Rose Shop offer?

Rose Shop specializes in high-quality armless task chairs available in black and brown. Our focus is on providing ergonomic, stylish, and durable seating solutions ideal for office, home, or workspace environments.

2. Which brands are available at Rose Shop?

We carry top brands including Bestier, Comhoma, Jayden Creation, Techni Mobili, Armen Living, and Gymax, offering a variety of high-quality armless task chairs to suit your style and needs.

3. Are your chairs suitable for long hours of use?

Yes, our ergonomic chairs are designed for comfort and support during extended periods of sitting, promoting better posture and reducing fatigue.

4. What are the standard specifications of your chairs?

Most of our armless chairs feature adjustable seat heights (17″ to 21″), a seat width of approximately 18 inches, high-density foam padding, sturdy steel frames, and durable bases, supporting up to 250 lbs.

5. What materials are used in your chairs?

Our chairs are crafted from high-quality polypropylene, steel, and high-density foam padding for durability, comfort, and a sleek appearance.

6. Do your chairs have adjustable features?

Yes, many models include adjustable height via gas lifts, tilt tension, and lock mechanisms to customize your seating experience.

7. What is the warranty period for your chairs?

Typically, our chairs come with a warranty of 1 year from the date of purchase. Specific warranty details may vary by brand and product. Please check the product description or contact us for more information.

8. How do I handle a warranty claim if my chair has a defect?

To initiate a warranty claim, contact our customer support at support@roseshop.website or call +1 404 668 5369. Provide your order number, a detailed description of the issue, and supporting images if possible. Our team will review your claim and guide you through the repair, replacement, or refund process.

9. What should I do if my payment is declined?

First, verify that all payment details—such as card number, expiration date, and billing address—are correct. Ensure your bank account has sufficient funds. If the issue persists, try an alternative payment method or contact your bank. For further assistance, reach out to support@roseshop.website or call +1 404 668 5369.

10. Can I change or update my payment information?

Yes, you can update your payment details through your account dashboard on our website. Contact our support team if you need help updating your payment methods or resolving recent transaction issues.

11. What is your return and refund policy?

If you wish to return a product or cancel an order, contact us with your order details. Refunds are issued to your original payment method within 5-10 business days, minus any applicable fees. Please review our Return & Refund Policy for specific conditions and eligibility.

12. How can I contact Rose Shop for support?

You can reach us via:

• Email: support@roseshop.website
• Phone: +1 404 668 5369
• Address: 301 Brocade Ct, Peachtree City, GA 30269, USA

Our team is ready to assist with product inquiries, warranty claims, orders, or any other questions to ensure a seamless shopping experience.