At Rose Shop, we are committed to providing reliable, timely, and secure shipping services to ensure your armless, black, and brown task chairs arrive safely at your doorstep. This page outlines our shipping policies, estimated delivery times, costs, and other important details to help you understand how we process and deliver your orders. Please review this information carefully before completing your purchase.

1. Order Processing and Confirmation

Once you place an order on Rose Shop, our team begins processing it promptly. Orders are typically processed within 1-2 business days, excluding weekends and holidays.
After processing, you will receive an order confirmation email with your order details and tracking information (if available). Please verify your contact details to ensure smooth communication and delivery.

2. Shipping Methods and Carriers

We partner with reputable carriers to deliver your orders securely and efficiently. The available shipping options depend on your location, order size, weight, and the checkout choices you select. Common carriers include:

• USPS (United States Postal Service)
• FedEx
• UPS
• DHL (for international orders)

During checkout, you will see the available shipping methods, along with estimated delivery times and costs.

3. Delivery Timeframes

Delivery times depend on your location, the shipping method selected, and external factors such as weather or customs processing. Estimated delivery times are:

Domestic Orders (within the USA):

• Standard Shipping: 3-7 business days
• Expedited Shipping: 2-4 business days
• Same-Day or Next-Day Delivery: Available in select locations (additional charges may apply)

International Orders:

• Standard International Shipping: 7-21 business days
• Express International Shipping: 3-7 business days

Please note these are estimates; actual delivery may vary. We recommend tracking your shipment via the provided tracking number for real-time updates.

4. Shipping Costs

Shipping fees are calculated based on the weight, dimensions, destination, and chosen shipping method. Shipping costs will be clearly displayed during checkout before you complete your purchase.

Free Shipping:
We may offer free shipping promotions on select products or orders over a certain amount. Details will be provided on the product page or during checkout.

5. Shipping Restrictions and Limitations

We currently ship within the United States and select international countries. If you are outside our shipping zones, please contact customer support for assistance.
Some products may have special handling requirements or restrictions that can affect delivery times or methods.
We do not ship to P.O. Boxes, APO, or FPO addresses unless explicitly specified.

6. Order Tracking and Updates

Once your order has been shipped, you will receive an email with a tracking number and a link to monitor your shipment’s progress. We encourage you to track your package regularly for updates.

If your order does not arrive within the estimated delivery window, contact us with your order details, and we will assist in locating your shipment.

7. Delays and Unforeseen Circumstances

While we aim for timely delivery, delays can occur due to weather, customs inspections, carrier disruptions, or other unforeseen circumstances. We will communicate any delays promptly and work with carriers to resolve issues.

International shipments may experience customs delays, and additional clearance procedures could extend delivery times.

8. Incorrect or Lost Shipments

If your package shows as delivered but you have not received it:

• Check with neighbors or household members.
• Verify the delivery address provided during checkout.
• Contact the carrier using the tracking information for further assistance.

If the shipment is confirmed lost or undelivered, contact our customer support immediately. We will work with the carrier to investigate and determine next steps, including reshipping or issuing a refund.

9. Returns and Re-Delivery

If delivery fails due to incorrect address details or recipient unavailability, the package may be returned to us. Additional shipping charges may apply for redelivery. Please review your shipping information carefully before finalizing your order.

10. International Shipping and Customs

For international orders, you are responsible for any customs duties, taxes, or import fees applicable in your country. These additional costs are not included in the product price or shipping fee and are payable upon delivery. Please check your local customs regulations.

11. Changes to Shipping Policy

Rose Shop reserves the right to modify or update this Shipping and Delivery Policy at any time without prior notice. Any updates will be posted on this page and become effective immediately. We recommend reviewing this policy periodically.

12. Customer Support and Inquiries

If you have questions about your shipment, need help tracking your order, or want to discuss shipping options, contact our support team:

• Email: support@roseshop.website
• Phone: +1 404 668 5369
• Address: 301 Brocade Ct, Peachtree City, GA 30269, USA

13. Final Remarks

At Rose Shop, we are dedicated to providing a smooth shopping experience from order placement to delivery. We appreciate your trust and patience. If you encounter any issues or have specific shipping requests, please do not hesitate to reach out to us.